The Douglas-Cherokee Low Income Home Energy Assistance Program (LIHEAP) provides assistance with home heating and cooling needs and is open to all households that meet income guidelines and provide documentation of all household income. The total gross annual income must not exceed the Federal Income Guidelines. You can check your income eligibility here. Our new fiscal year begins on October 1, 2019.   Applicants can only be served one time within the fiscal year with a payment made directly to the energy vendor.  

Douglas-Cherokee Economic Authority is a non-profit agency that has several programs with the common goal of helping the low-income families in many East Tennessee counties to become self-sufficient.  For information about any of our programs, please call 423-587-4500

The Low Income Home Energy Assistance Program is funded through the Tennessee Housing Development Agency (THDA).  These services are available to all eligible recipients regardless of race, color, age, religion, disability, or national origin. 

THDA toll free: 1-800-228-8432